Saturday, March 11, 2006

“The Happy People”

Chapter 1 Questions

1. A small group consists of how many characteristics?
Answer: 9

2. What are the four immediate indications that would help a person decide whether of not a small group is present?
Answer: Communication, space, time, and size

3. What is the definition of a small group?
Answer: Few people engaged in communication interaction over time, in both face to fae and/or complete mediation environments, who have common goals and norms and have developed a communication pattern for meeting goals.

4. What is the ideal small group size?
Answer: 5-7 people

5. A __________ is a task oriented group that can collaborate across time, space, and organization boundaries by harnessing the power of computer mediated communication and group communication support systems.
Answer: Virtual team

6. ___________ allows individuals to collaborate and share information with two or more participants in real time.
Answer: Web conferencing

7. What are the three types of rationale study for small group communication?
Answer: Cultural rationale, corporate rationale, academic rationale

8. Name three ways to communicate electronically for a group meeting?
Answer: Instant messaging, web conferencing, video conferencing

9. The communication patterns and rules that groups create and re-create in their decision making is the _____________?
Answer: Structuration theory

10. Why has the cyborg group become a generic type of group?
Answer: Because computer-mediated communication fundamentally changes the culture of organizational groups that use it.

Chapter 2 Questions

1. All human groups in all cultures experience periods of awkwardness when they first get together. True or False?
Answer: True

2. Name and identify which stage is the most complex and difficult portion of a problem-solving group’s existence.
Answer: Conflict (task) and Secondary Tension (role)

3. What are the five parts of the model of small group communication?
Answer: Outcomes, skills, signposts, process, and theory

4. What is primary tension?
Answer: Formal uneasiness that every group member feels when a meeting is called.

5. In stage one – orientation (task) and primary tension (role), it seems that groups always get along with its members with no troubles. True or False?
Answer: False

6. What is secondary tension?
Answer: A more serious kind of tension.

7. What types of groups, in their pure form, produce personal self-growth?
Answer: Encounter groups

8. What is stage two of the decision-making and role theories process?
Answer: Conflict (task) and secondary tension (role)

9. The use of team building and relationship building communication helps group members get through primary tension. True or False?
Answer: True

10. In stage four – reinforcement, it says that once a group decision appears to be emerging, there is a lot of social tension. True or False?
Answer: False

Chapter 3 Questions

1. Of the ten most frequently played roles in group discussion that are presented, which is the negative role?
Answer: The self-centered follower

2. Group decisions pose threats to individual convictions. True or False?
Answer: True

3. Paraphrasing is also an important communication strategy for clarifying an idea that a group is discussing. True or False?

4. What is the functional decision-making theory?
Answer: There are key task communication procedures that must be performed in groups.

5. When you feel comfortable with your group members, should you risk self-disclosure?
Answer: Yes

6. What novel described gambling as a mixture of both pain and exhilaration?
Answer: The Gambler

7. What may reassure the group members that everyone is okay, and they can safely reenter the problem solving discussion?
Answer: Relationship-building talk

8. Rational communication has been defined as _________ and ________ messages that create the social fabric of a group by promoting relationships between and among members.
Answer: Verbal, Nonverbal

9. Name three of the ten commitments to group ethical standards.
Answer: Doing your best, the group good, to fair play, good listening, preparation, to objectivity, tolerance.

Group Members: Cheuk-Shuen Wong “Cecilia”, Jordan Banks, Casey Dorety, Christine Ferreri, Samantha Hunley,

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