Sunday, January 29, 2006

Kenny, Heather, and Lena's Chapter Q and A's

CHAPTER 1

1. T/F A group needs to share a common goal.
True
2. Name a form of group talk
problem solving, role talk, conciousness raising
3. What is a virtual team?
A task oriented group that can collaborate across time, space, and organizational boundaries by harnessing the power of computer-mediated communication and group communication support systems.
4. Name 3 dimensions of a virtual team:
Permanent or temporary
mode of interaction
organizational boundaries
5. What is conciousness raising?
Essentially group motivational talk
6. Encounter talk is:
talk that occurs when groups solve problems


CHAPTER 2

1. What is signpost 1?
Amount of understanding and agreement
2. What is signpost 4?
Degree of group identification and group pride
3. What are the five distinct steps of reflective thought?
1. A felt difficulty
2. Its location and definition
3. Suggestion and possible solution
4. Development by reasoning of the bearings of the suggestion
5. Further observation and experiment loading to its acceptance or rejection - that is the conclusion of belief or disbelief
4. What is signpost 2?
Formation of group rules
5. T/F A group must, by definition, divide up the workload.
True


CHAPTER 3

1. Seeking information and opinions is a form of ________.
Rules and Strategies
2. Two rules and strategies for role playing are _____ and _____.
Be role flexible and help in role formation
3. What does competent communication depend on?
knowledge, skill, motivation
4. What are the main Problem Solving Rules and Strategies:
contribute to group orientation
seek info and opinions
maximize ideational conflict
separate people, ideas, and criticism
Examine advantages and disadvantages of solutions
5. What are two team building roles?
Build group pride
Create symbols and slogans

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